Increasing the value and loyalty of the customer base throughout the life cycle
What we are being called for
As an expert in customer management, Iskander Business Partner helps you to increase the value and loyalty of your customer base in the long term. We offer you many years of expertise in Customer Experience Management, optimise your CRM through Personas and Customer Journey Mapping or develop a Data-Driven Quotation Logic (NBO/NBA) for you.
With our cross-industry know-how, we at Iskander Business Partner help you to achieve real value and customer loyalty throughout the entire customer life cycle.
Our Services
- CRM target image and maturity level of customer loyalty processes
- Customer value enhancement and value management measures as well as Data-Driven Offerings (NBO/NBA)
- Churn Prevention & Loyalty Increase
- Customer Experience Management, Personas and Customer Journey Mapping
- Tool evaluation, selection and introduction
