Optimize sales by mystery shopping

The marketing and sales process consists of many phases:

  • Potential customers perceive the company
  • Customers search for suitable offers
  • Customers make contact with the company
  • Offer/sales negotiations take place

In each of these phases companies today “give away” potential. Within the framework of our mystery shopping approach, we simulate various customer enquiries with you and your main competitors. We go through the complete sales process and consider all relevant online and offline customer contact points to show you tangible improvement possibilities.

Optimize your sales funnel together with Iskander Business Partner to get the most out of your sales funnel and generate significantly more sales.


  • Overview of own sales performance from the customer’s point of view
  • Identification of wasted potential at every point of your sales funnel
  • Competitor comparison
  • Detection of causes for customer dissatisfaction
  • Concrete and directly measurable indications for the improvement of your sales performance
Contact: Stefan Kaas
Stefan Kaas im Team der Unternehmensberatung München